Privacy Policy
Last updated 19 June 2025
Flow Wealth helps Australian households understand and improve their financial position. This policy explains what information we collect, how we use it, and the choices you have. We write this plainly so you know what to expect during our closed beta.
Who we are
Flow Wealth is operated by Flow Wealth Pty Ltd (ABN 62 699 173 085, ACN 699 173 085). Our website is https://flowwealth.ai. If you have questions about this policy or your data, contact us at support@flowwealth.ai.
Information we collect
We collect information you provide and limited technical data to run the service.
- Email address — used to sign in with your password and to identify your account.
- Profile information — such as your first name and year of birth, collected during onboarding.
- Financial information you enter — including income, expenses, cash, debts, investments, and other household figures you choose to share.
- Usage analytics — anonymous product events such as which screens you visit and whether onboarding is completed. We do not send dollar amounts, balances, or scores to analytics.
- Error monitoring — technical error reports to help us fix bugs. Financial values and onboarding payloads are excluded from these reports.
How we use your information
We use your information to provide Flow Wealth, calculate your Financial Health overview, generate educational insights, and improve the product during beta.
We do not sell your personal information.
Third-party services
We rely on trusted providers to operate Flow Wealth:
- Supabase — authentication, database hosting, and secure storage of your account and household data.
- PostHog (EU) — product analytics to understand how the app is used. Only non-financial events are tracked.
- Sentry — error monitoring to detect and resolve technical issues. Financial data is scrubbed before transmission.
Storage and security
Your data is stored using industry-standard security practices through our hosting providers. No system is perfectly secure, but we take reasonable steps to protect your information.
During beta, features and data handling may evolve. We will update this policy when material changes occur.
Retention
We keep your information while your account is active and as needed to provide the service. If you ask us to remove your account during beta, contact support@flowwealth.ai.
Your rights
Under Australian privacy law, you may request access to or correction of your personal information. You may also ask us to delete your account.
To make a request, email support@flowwealth.ai. We will respond within a reasonable timeframe.
Children
Flow Wealth is designed for adults managing household finances. It is not intended for use by children under 18.
Changes to this policy
We may update this policy as the product develops. The date at the top of this page shows when it was last revised. Continued use of Flow Wealth after changes means you accept the updated policy.
Contact
Questions about privacy? Email support@flowwealth.ai.